Sending inbound calls to same agent who did outbound calls
Posted: Wed Sep 16, 2015 6:31 am
Hi Team,
I want to route incoming calls to the same agent who has called
example:
agent calls on 9xx number via manual dial or predictive dialing method, when the customers calls from 9xx number the call should hit the same agent
how can i do this
please help
Regards
Vijay Muddu
skype: vijaymuddu
I want to route incoming calls to the same agent who has called
example:
agent calls on 9xx number via manual dial or predictive dialing method, when the customers calls from 9xx number the call should hit the same agent
how can i do this
please help
Regards
Vijay Muddu
skype: vijaymuddu