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calls getting hangup suddenly but not all calls

PostPosted: Tue Sep 29, 2015 9:21 am
by vijaymuddu
i am facing issues with PRI/E1 connection calls are dropping, agents call suddenly hangups but not for all calls, service provider says there is no issue from there end
please can anybody help

can it be a pri/E1 card issue or asterisk issue or network

please guide me


Thanks
Vijay Muddu

Re: calls getting hangup suddenly but not all calls

PostPosted: Wed Sep 30, 2015 8:21 am
by omarrodriguezt
Hello,
Is always a good idea to have a second carrier. Try a Voip Carrier and compare the results.