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Deep noisy sound on manual dial

PostPosted: Mon Nov 02, 2015 9:48 am
by ayoubkraicha
Hi everyone,

I have Vicidial 4.0.2 with asterisk 1.4, agents on the network are working with manual dial method and the problem is agents from time to time receive a deep noisy and disturbing sound after they hangup so that they need to logout to stop it, I checked everything on the softphone (we are using eyebeam) everything is normal. at RATIO method we don't have this problem. please can anyone helps? I searched long for this.

thanks,

Re: Deep noisy sound on manual dial

PostPosted: Wed Nov 04, 2015 5:18 am
by ayoubkraicha
Please Im waiting ... :(

Re: Deep noisy sound on manual dial

PostPosted: Fri Nov 06, 2015 1:43 pm
by vijaymuddu
your dailing outbound calls via PRI/E1 or voip trunk

Re: Deep noisy sound on manual dial

PostPosted: Mon Nov 09, 2015 3:21 am
by ayoubkraicha
Im using voip trunk and my server config is :

RAM : 4gb
Processor: Xeon
Vicidial 4.0.2
Asterisk 1.4