Music On Hold
Posted: Thu Nov 05, 2015 2:58 pmHello-
We have a 6 server load balancing cluster setup with the following configuration:
2 Webservers, 2.4 Ghz Core 2 Quad Quad Core Dual 256GB SSD Raid1 8GB DDR2 Ram
3 Asterisk Server 3.4 Ghz Xeon E3 Quad-Core w/HT Dual 256GB SSD Raid1 16GB DDR3 Ram
1 Db Server 2.13 Ghz Xeon E5 6-Core w/HT Dual 256GB SSD Raid1 24GB DDR3 Ram
VERSION: 2.12-478a
BUILD: 150307-1914 Vicidial Scratch install on Centos 6.x
I have noticed that I am having problems using new music on hold. The files play if they are used for greetings but do not play when they are setup as music on hold. Any suggestions. I am keeping the settings the same as an older MOH but when I load the new one onto the Ingroup to be played. It doesnt play and is silent. It plays though if I use the wav file for greeting so I know the file is the right type. Just not working for MOH. Any suggestions?
We have a 6 server load balancing cluster setup with the following configuration:
2 Webservers, 2.4 Ghz Core 2 Quad Quad Core Dual 256GB SSD Raid1 8GB DDR2 Ram
3 Asterisk Server 3.4 Ghz Xeon E3 Quad-Core w/HT Dual 256GB SSD Raid1 16GB DDR3 Ram
1 Db Server 2.13 Ghz Xeon E5 6-Core w/HT Dual 256GB SSD Raid1 24GB DDR3 Ram
VERSION: 2.12-478a
BUILD: 150307-1914 Vicidial Scratch install on Centos 6.x
I have noticed that I am having problems using new music on hold. The files play if they are used for greetings but do not play when they are setup as music on hold. Any suggestions. I am keeping the settings the same as an older MOH but when I load the new one onto the Ingroup to be played. It doesnt play and is silent. It plays though if I use the wav file for greeting so I know the file is the right type. Just not working for MOH. Any suggestions?