vicidial.org

I replied to an older thread but it is getting no attention. My version and build are below.
The problem is that my 2 asterisk servers will appear to be working fine then all of a sudden no one can complete a call.
Here are some of the errors:

[Nov 10 10:43:02] WARNING[2942]: chan_sip.c:4214 __sip_autodestruct: Autodestruct on dialog '7c1adf254b7b06931bc7ea9b281354da@198.178.122.5:5060' with owner SIP/iplinkOUT65-00002ab2 in place (Method: BYE). Rescheduling destruction for 10000 ms
[Nov 10 10:43:02] -- SIP/iplinkOUT65-00002b49 is making progress passing it to Local/912157351346@default-00002dc0;2
[Nov 10 10:43:02] -- AMD: Channel [SIP/iplinkOUT65-00002b24]. Detected Talk, previous silence duration: 20
[Nov 10 10:43:02] WARNING[2966]: chan_iax2.c:3592 __attempt_transmit: Max retries exceeded to host 192.168.10.12 on IAX2/AW2-1911 (type = 6, subclass = 2, ts=84003, seqno=22)
[Nov 10 10:43:02] == Manager 'sendcron' logged off from 127.0.0.1
[Nov 10 10:43:02] WARNING[11860]: res_agi.c:1500 launch_netscript: FastAGI connection to 'agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------' timed out after MAX_AGI_CONNECT (2000) milliseconds.
[Nov 10 10:43:02] -- SIP/iplinkOUT65-00002b44 is making progress passing it to Local/916103846837@default-00002db9;2
[Nov 10 10:43:02] == Manager 'sendcron' logged off from 127.0.0.1
[Nov 10 10:43:02] WARNING[2942]: chan_sip.c:4214 __sip_autodestruct: Autodestruct on dialog '3cc2b5ed01c4b447675eb6ed7466a78d@198.178.122.5:5060' with owner SIP/iplinkOUT65-00002a95 in place (Method: BYE). Rescheduling destruction for 10000 ms

I am at a complete loss, even after I reboot the server it will work for maybe 20-30 mins then it gets flooded with this error again.
Please help as we are 100% down.


VERSION: 2.12-497a
BUILD: 150717-1333

This is my carrier dial plan and we have switched carriers and that didn't help either.

exten => _91XXXXXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _91XXXXXXXXXX,2,Dial(${SIPTRUNK}/${EXTEN:1},,To)
exten => _91XXXXXXXXXX,3,Hangup

exten => _1XXXXXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _1XXXXXXXXXX,2,Dial(${SIPTRUNK}/${EXTEN},,To)
exten => _1XXXXXXXXXX,3,Hangup

exten => _XXXXXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _XXXXXXXXXX,2,Dial(${SIPTRUNK}/1${EXTEN},,To)
exten => _XXXXXXXXXX,3,Hangup

Turns out we were saturating out new 20Mbps fiber connection...Switched back to a 350/25 Coax connection and problem went away.
Figured I'd post this in case anyone experiences a problem of this nature in the future.

Any ideas on how to not fill our full 20Mbps fiber? Codecs? Separate internet lines from VOIP lines?

Any input would be greatly appreciated as we are paying an arm and a leg for 20Mbps of fiber and was told that should be sufficient for out 50 agents.

Are your agents on a local network to the calling server? Perhaps line ratio is a bit too aggressive?
Sounds like you have a couple connections, take a look at a load balancer / network bonding device and you can use both Internets.

Thanks for your input.

I will most likely put 1 48 port switch on coax, and the fiber connection on the other 48 port switch.
Even though I would like the entire office to be on fiber.