vicidial.org

Hi,

We have answering machine detection on a campaign so obviously not all calls get routed to an agent, however we want to be able to audit the calls that get routed to AMD as well. Is there anyway to tell vicidial to record No Agent calls?

There's an option to do that for outbound Survey calls only, but not standard auto-dialing calls. I'm sure that could be added with some development though.