Call Menu Question
Posted: Sat Dec 12, 2015 6:19 pmCan someone help me to setup a call menu this way...
1. Caller dials your DID.
2. Hears the IVR mainmenu, press 0 for operator or press any extension of your desired agent.
3. When operator or agent is busy or not available, they get another IVR, press 0 to go back to IVR mainmenu or 1 to leave a message.
Thank you in advance.
1. Caller dials your DID.
2. Hears the IVR mainmenu, press 0 for operator or press any extension of your desired agent.
3. When operator or agent is busy or not available, they get another IVR, press 0 to go back to IVR mainmenu or 1 to leave a message.
Thank you in advance.