MANUAL DIAL CID: AGENT_PHONE displays "asterisk"
Posted: Tue Dec 15, 2015 9:22 pmGreetings!
in Campaigns, when I choose "AGENT_PHONE" in "3-Way Call Outbound CallerID", the agent's phone number displays on the phone called when doing a 3-way call.
but when I choose "AGENT_PHONE" in "Manual Dial CID", the word "asterisk" displays on the phone called instead of the agent's phone number when manual dialing or fast dialing.
How do i configure this so it would display the phone number?
Thank you in advance.
VERSION: 2.12-520a
BUILD: 151125-0010
© 2015 ViciDial Group
Version: 2.12b0.5
SVN Version: 2416
DB Schema Version: 1437
Asterisk 1.8.32.3-vici,
in Campaigns, when I choose "AGENT_PHONE" in "3-Way Call Outbound CallerID", the agent's phone number displays on the phone called when doing a 3-way call.
but when I choose "AGENT_PHONE" in "Manual Dial CID", the word "asterisk" displays on the phone called instead of the agent's phone number when manual dialing or fast dialing.
How do i configure this so it would display the phone number?
Thank you in advance.
VERSION: 2.12-520a
BUILD: 151125-0010
© 2015 ViciDial Group
Version: 2.12b0.5
SVN Version: 2416
DB Schema Version: 1437
Asterisk 1.8.32.3-vici,