How set status MLINAT when get incoming call?
Posted: Thu Dec 24, 2015 7:28 amHi all!
Guys, i need help.
I know, how worked MLINAT and when he is be set, but i have task: i have one client with a bunch of phone numbers (5 entries in the vicidial_list with single vendor_lead_code). I want implement outbound calls by all the rules multi_lead (VLC hopper dup check = y, etc.), but in my campaign, suddenly, comes call from one of this phones of this client. I agree with him, we solved all questions, hangup, set status Sale, but he unfortunately does not close by MLINAT, ie, in the outbound list he remains and I had to call him, even though we have talked. How to solve this problem?
My config:
1) VERSION OF VICIDIAL
VERSION: 2.12-523a
2) LOADAVG
0-5%
3) SERVER SPECS
RAM-2GB/HDD 40G/1CPU – 1GHZ
4) CODECS USED
ULAW,ALAW,GSM
5) VOIP OR PSTN
Sip trunk
6) OS
CENTOS 6.6 -2.6.32-504.30.3.EL6.X86_64
ALL IN ONE SERVER.
Install Method = Manual by striker24x7.blogspot
Guys, i need help.
I know, how worked MLINAT and when he is be set, but i have task: i have one client with a bunch of phone numbers (5 entries in the vicidial_list with single vendor_lead_code). I want implement outbound calls by all the rules multi_lead (VLC hopper dup check = y, etc.), but in my campaign, suddenly, comes call from one of this phones of this client. I agree with him, we solved all questions, hangup, set status Sale, but he unfortunately does not close by MLINAT, ie, in the outbound list he remains and I had to call him, even though we have talked. How to solve this problem?
My config:
1) VERSION OF VICIDIAL
VERSION: 2.12-523a
2) LOADAVG
0-5%
3) SERVER SPECS
RAM-2GB/HDD 40G/1CPU – 1GHZ
4) CODECS USED
ULAW,ALAW,GSM
5) VOIP OR PSTN
Sip trunk
6) OS
CENTOS 6.6 -2.6.32-504.30.3.EL6.X86_64
ALL IN ONE SERVER.
Install Method = Manual by striker24x7.blogspot