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Missed Call Campaign

PostPosted: Sun Jan 31, 2016 4:08 am
by Amarnathb
Hi,

VICIbox Version 7.0
Connection: E1 PRI Line

I done setup as per free manager manual. Inbound & outbound working .

Inbound call i setup DID route through Agent. It is working fine.

I want to setup Missed call . Can you guide me.

The project we need to go live asap.

Re: Missed Call Campaign

PostPosted: Thu Feb 04, 2016 9:54 am
by Amarnathb
Dear All,

Please help

Re: Missed Call Campaign

PostPosted: Sat Feb 06, 2016 9:05 am
by santhuarnold
you need to change dialplan. like, when customer calls to your DID number it should ring 2-3 times and disconnect the calls automatically.
and it will add as a new lead. Later you need to change your campaign settings to Autodial or manual preview to reach customer.

cheers,
santhu

Re: Missed Call Campaign

PostPosted: Sat Feb 06, 2016 11:40 am
by Amarnathb
Dear santhu,

Thank you very much for your reply.

Share dialplan please and where I have to maintain dialplan settings.

I am waiting for your reply.

Thank you.

Re: Missed Call Campaign

PostPosted: Wed May 18, 2016 5:23 am
by sunilsharma1987
i want to configure outbound miss call campaign please tell me the dial plan which i have follow..

Re: Missed Call Campaign

PostPosted: Wed May 18, 2016 4:16 pm
by williamconley
sunilsharma1987 wrote:i want to configure outbound miss call campaign please tell me the dial plan which i have follow..

1) Welcome to the Party! 8-)

2) As you are obviously new here, I have some suggestions to help us all help you:

When you post, please post your entire configuration including (but not limited to) your installation method (7.X.X?) and vicidial version with build (VERSION: 2.X-XXXx ... BUILD: #####-####).

This IS a requirement for posting along with reading the stickies (at the top of each forum) and the manager's manual (available on EFLO.net, both free and paid versions)

You should also post: Asterisk version, telephony hardware (model number is helpful here), cluster information if you have one, and whether any other software is installed in the box. If your installation method is "manual/from scratch" you must post your operating system with version (and the .iso version from which you installed your original operating system) plus a link to the installation instructions you used. If your installation is "Hosted" list the site name of the host.

If this is a "Cloud" or "Virtual" server, please note the technology involved along with the version of that techology (ie: VMware Server Version 2.0.2). If it is not, merely stating the Motherboard model # and CPU would be helpful.

Similar to This:

Vicibox X.X from .iso | Vicidial X.X.X-XXX Build XXXXXX-XXXX | Asterisk X.X.X | Single Server | No Digium/Sangoma Hardware | No Extra Software After Installation | Intel DG35EC | Core2Quad Q6600

3) Have you read through the manual to see if there are instructions for setting up a dropped call campaign?