All installation and configuration problems and questions
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by vicidialuser » Thu Mar 10, 2016 3:13 am
Hi Team,
we are using vicidial from last 5 years. working great. And i started my carrier with Vicidial-asterisk only. Big thanks for all creators and site administrator. its a Miracle that you guys will reply to all the question.
especially in india, 80% of call/contact centers knew about vicidial. if you add some more features, you can reach everyone.
I need some help in Server Requirement.
one of our client is looking for Voice blasting(SURVEY) campaign. daily 3 Lakhs(300000) message to broadcast. each message has 30 seconds duration.
Am planning to go for 2 server. (1 Db and 1 Telephony/web) with sip connectivity.
please help me in hardware requirement.
Thanks advance.
praveen
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vicidialuser
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- Joined: Thu Mar 10, 2016 2:50 am
by udy786 » Tue Mar 15, 2016 6:37 am
Hello,
You need to calculate CPS then you will get more idea about hardware requirement.
For example you are dialling for 10hrs daily then 300000/36000=8.33 CPS.
I will suggest you go with below server configurations.
Asterisk and Web:- 12 Core(2.4GHz processor or more) with 32GB RAM and 6MB or more cache.
DB:- Quad Core is OK.
I have used IBM X3500(12 Core with 2.4GHz, 32GB RAM and 12 Cache) for Asterisk/Web and Quad Core for DB for 5 CPS. Performance was nice.
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udy786
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