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Configure VICIdial to use ConfBridge

PostPosted: Mon Mar 14, 2016 6:45 pm
by kisenok1989
Hello everyone.

I can't use dahdi on my server so I have to switch from MeetMe to something else. I was choosing between ConfBridge and app_cenference and decided to use the first one because it is already included in the Asterisk.

I've been googling all day long trying to find out how to make VICIdial use ConfBridge but haven't found any clear instructions. First I was going to simply replace all the occurances of MeetMe in the dialplan, but there is extensions-vicidial.conf file, which is generated automatically so all my changes will be overriden.

Please give me a hint how to perform this task because right now I'm feeling a little frustrated :cry:

Re: Configure VICIdial to use ConfBridge

PostPosted: Mon Mar 14, 2016 8:38 pm
by mflorell
Why can't you use Dahdi on your server?

As for ConfBridge, you wouldn't simply be able to drop it in as a replacement for Meetme, since there are several meetme-specific features that Vicidial uses. So you would have to rewrite the Vicidial code to emulate those Meetme features.

As for app_conference, we tried that 8 years ago, it functioned fine under very small loads, but it lead to horrible recordings under even moderate load.

The problem is, that any conferencing engine needs to have a reliable timer. Meetme has several options, with a hardware timer being the best. ConfBridge and app_conference can only use software timers, which are not very accurate when the load on the server increases. So, you wind up with bad audio and even worse audio recordings of calls. That's why we still use Meetme.

Re: Configure VICIdial to use ConfBridge

PostPosted: Tue Mar 15, 2016 7:33 am
by kisenok1989
mflorell wrote:Why can't you use Dahdi on your server?


Thank you for your reply.
Our server is running on VPS hosting and custom kernel modules are not allowed.
We have a small call center with 3 operators (right now) so I think there wont be any problems with the load.

What should I do to make VICIdial use app_conference?

Re: Configure VICIdial to use ConfBridge

PostPosted: Tue Mar 15, 2016 12:18 pm
by mflorell
At this point, Vicidial does not support app_conference. I would suggest going with a provider that allows for full kernel access.