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Unable to create Campaign

PostPosted: Sun Mar 27, 2016 1:32 pm
by adymeblack
I have been trying to build a sandbox install of Vicidial. Completely fresh install from both Vicibox_v.6.0.x86_64-6.0.3.iso & ViciBox_v.7.x86_64-7.0.2.iso installers.

Everything seems to run just fine, no errors or anything. But for some strange reason once i get Vicidial installed and i can log in, i have no option to create a new campaign anywhere, i can't even see the default "testcamp". Enabled all permissions for the user and admin user group.

I've installed this several times on a couple VM's and well as a couple different physical machines (most current physical machine specs below)

Ideas?

Intel(R) Core(TM)2 Duo CPU E4500 @ 2.20GHz, 2 cores
2GB RAM
VERSION: 2.12-545a
BUILD: 160327-0145

Re: Unable to create Campaign

PostPosted: Sun Mar 27, 2016 7:28 pm
by mflorell
What is the db schema version that is shown in the Admin -> System Settings?

Re: Unable to create Campaign

PostPosted: Sun Mar 27, 2016 9:52 pm
by adymeblack
Version: 2.12b0.5
SVN Version: 2495
DB Schema Version: 1457

Re: Unable to create Campaign

PostPosted: Mon Mar 28, 2016 1:46 am
by mflorell
Any errors in the apache error_log file?

Re: Unable to create Campaign

PostPosted: Mon Mar 28, 2016 11:17 am
by hiam
i second this issue.
after a fresh install with the 6666 user, no campaign functions appear. see screenshot here http://s24.postimg.org/e24vcu93p/Screen_Shot_2016_03_28_at_12_13_08_PM.png

VERSION: 2.12-546a
BUILD: 160328-0316
Version: 2.12b0.5
SVN Version: 2496
DB Schema Version: 1457

here is the quick apache error log-

tail -f error_log
[Mon Mar 28 12:01:00.615947 2016] [mpm_prefork:notice] [pid 2955] AH00170: caught SIGWINCH, shutting down gracefully
AH00558: httpd-prefork: Could not reliably determine the server's fully qualified domain name, using 10.0.8.70. Set the 'ServerName' directive globally to suppress this message
[Mon Mar 28 12:02:04.814421 2016] [mpm_prefork:notice] [pid 1198] AH00163: Apache/2.4.16 (Linux/SUSE) OpenSSL/1.0.1i-fips configured -- resuming normal operations
[Mon Mar 28 12:02:04.814571 2016] [core:notice] [pid 1198] AH00094: Command line: '/usr/sbin/httpd-prefork -f /etc/apache2/httpd.conf -D SYSCONFIG -D SSL -C PidFile /var/run/httpd.pid -C Include /etc/apache2/sysconfig.d/ -D SYSTEMD -D FOREGROUND'


it seems to me there might be issue with the upgrade/update. if you run update during the installation process, the interface gets updated but the campaign commands disappear. if you do not do updates, and stay with the original versions, campaign commands remain fully functioning.

Re: Unable to create Campaign

PostPosted: Tue Mar 29, 2016 2:05 am
by darkeye08
Hi Good day!

Have you updated the svn to the latest version? I have read that you must downgrade your svn to solve this issue. You can look below URL for this.

viewtopic.php?f=4&t=35482


Hope this can help you. Cheers! :)