Issue with Agent Time Detail CSV Download
Posted: Mon Apr 11, 2016 12:25 am
hi,
Issue Bug Tracker #0000943
Seems like there is a bug with the Agent Time Detail when downloaded as CSV ONLY in the part of the pause codes, lagged, login, when viewed over web no issues.
sample.
Dates: april 1-11
Campaign: TEST
UserGroup: All
Shift ALL
Enabled Show park-holds
This is correct
This is where the issue start
Issue Bug Tracker #0000943
Seems like there is a bug with the Agent Time Detail when downloaded as CSV ONLY in the part of the pause codes, lagged, login, when viewed over web no issues.
sample.
Dates: april 1-11
Campaign: TEST
UserGroup: All
Shift ALL
Enabled Show park-holds
This is correct
This is where the issue start