Barging and Listening

All installation and configuration problems and questions

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Barging and Listening

Postby Ankit111288 » Thu May 19, 2016 12:36 am

Hi,

How can give permission to an agent for only Listening. No Barging.

How can give permission to an agent for only Barging. No Listening.
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Re: Barging and Listening

Postby williamconley » Thu May 19, 2016 2:17 pm

1) Welcome to the Party! 8-)

2) As you are obviously new here, I have some suggestions to help us all help you:

When you post, please post your entire configuration including (but not limited to) your installation method (7.X.X?) and vicidial version with build (VERSION: 2.X-XXXx ... BUILD: #####-####).

This IS a requirement for posting along with reading the stickies (at the top of each forum) and the manager's manual (available on EFLO.net, both free and paid versions)

You should also post: Asterisk version, telephony hardware (model number is helpful here), cluster information if you have one, and whether any other software is installed in the box. If your installation method is "manual/from scratch" you must post your operating system with version (and the .iso version from which you installed your original operating system) plus a link to the installation instructions you used. If your installation is "Hosted" list the site name of the host.

If this is a "Cloud" or "Virtual" server, please note the technology involved along with the version of that techology (ie: VMware Server Version 2.0.2). If it is not, merely stating the Motherboard model # and CPU would be helpful.

Similar to This:

Vicibox X.X from .iso | Vicidial X.X.X-XXX Build XXXXXX-XXXX | Asterisk X.X.X | Single Server | No Digium/Sangoma Hardware | No Extra Software After Installation | Intel DG35EC | Core2Quad Q6600

3) Barge vs Listen are presently not separated for permissions. So this would be a feature request for The Vicidial Group or a 3rd party developer such as (of course) PoundTeam.

4) Methods could range from fully integrated, by adding a new permission to the user configuration ... or "duct tape" by adding an Extension that uses an API to check User Level or "user custom variable" to determine whether the user has monitor/barge/whisper permissions.
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
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