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Lead Counts Showing as X on Lists Section

PostPosted: Thu May 26, 2016 9:25 am
by nikeshshk
Hi all.

I have installed vicibox with Vicibox_v.6.0.x86_64-6.0.4.preload.iso

my vicidial version is

VERSION: 2.12-557a
BUILD: 160517-1927
© 2016 ViciDial Group

I am not able to see vicidial lead counts on Lists Section it shows just X although i have leads on it. I have also added screenshot below for it.

http://prntscr.com/b8oz3f


Is there anybody who is facing this as well. Please let me know how can I fix this.

Re: Lead Counts Showing as X on Lists Section

PostPosted: Thu May 26, 2016 10:59 am
by mflorell
That's the default now, click on the link right above "DESCRIPTION" in that screenshot to see them.

We found that making people use one additional click to access those counts has actually reduced database locks tremendously for many of our clients on VICIhost, so we made that the default behavior in vicidial.

Re: Lead Counts Showing as X on Lists Section

PostPosted: Sat Mar 11, 2017 9:56 pm
by allstar
mflorell wrote:That's the default now, click on the link right above "DESCRIPTION" in that screenshot to see them.

We found that making people use one additional click to access those counts has actually reduced database locks tremendously for many of our clients on VICIhost, so we made that the default behavior in vicidial.



helpful