vicidial.org

Hi,

I want to forwards after hours call to mobile number, so when call lands on dailer after hours it will be forwarded to mobile no.

Any body has implemented this please share steps

Set your ingroup "After Hours Action" to "EXTENSION" and place the number you want to call out to along with the dial code and dial prefix into "After Hours Extension". For example, if you're dial prefix is 9 and you're in the US it would look something like 91XXXXXXXXXX.

Also set "Action Transfer CID" to the CID you want to display to the transfer party. You can also put "CUSTOMER" in there instead of a number and it will use the customers number as the CID.