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user_stats CSV missing text qualifiers

PostPosted: Thu Jun 23, 2016 10:27 am
by richard_tyne
VERSION: 2.12-79 (Hosted)

Hi,

Whenever I download the agent login / logout stats (/vicidial/user_stats.php?begin_date=2016-06-23&end_date=2016-06-23&user=username&file_download=2) The opening text qualifier for the DATE field for LOGIN events seems to be missing (for all LOGIN events). The field has a terminating qualifier but not an opening one, and the LOGOUT events seems to be just fine.

I have had a search around and couldn't find anything relevant. I was wondering if anyone else has noticed behavior like this?

Code: Select all
"AGENT LOGIN/LOGOUT TIME"
"","EVENT","DATE","CAMPAIGN","GROUP","HOURS:MM:SS","SESSION","SERVER","PHONE","COMPUTER","PHONE_LOGIN","PHONE_IP"
"","LOGIN",2016-06-23 09:31:36","4001","Agents","","123456","1.2.3.4","Local/123456789@default","1.2.3.4","1234",""
"","LOGOUT","2016-06-23 10:14:20","4001","Agents","42:44"


Regards,

Re: user_stats CSV missing text qualifiers

PostPosted: Thu Jun 23, 2016 10:49 am
by mflorell
admin.php version and build?

Re: user_stats CSV missing text qualifiers

PostPosted: Thu Jun 23, 2016 11:14 am
by richard_tyne
Apologies,
VERSION: 2.12-515a
BUILD: 151007-2224
©

Re: user_stats CSV missing text qualifiers

PostPosted: Thu Jun 23, 2016 2:50 pm
by williamconley
richard_tyne wrote:Apologies,
VERSION: 2.12-515a
BUILD: 151007-2224
©

Installer and version? And has the server been upgraded? (Not likely relevant to the issue ... but then again ... 8-) )

Re: user_stats CSV missing text qualifiers

PostPosted: Thu Jun 23, 2016 3:52 pm
by mflorell
I would suggest upgrading before anything else. I know we have modified just about every report in the last 8 months, some of them several times. After that, if you still have this problem, please let us know.