Real-time Reports inaaccurate

[macmaglaque]

Hi Guys,

I've just rebuild my vicidial from scratch in AWS EC2. My concern is that in real-time reports, calls shows the total for the entire use of the campaign instead of the daily. Can somebody help me with this?

Thank you in advance.

Asterisk Version: 1.8
Vicidial Version: 2.12
EC2 Instance: T2.Medium

[hansg]

I have posted in a thread just below this with regards to the same issue.

Check your active voicemail server in 'admin' => 'system settings' - make sure it is the correct server selected.

Then reload all dialplans on the same page but nearer the bottom. Let me know if this fixes it for you. You will have to wait for the next shift to start for the call count to reset though.

If the voicemail server is incorrect this should solve your problem though.