vicidial.org

I want to setup Vicidial in a production for a Tunisian Call Center with 60 seats (outbound ) and am looking for some advice from the experts!
I have to use only lease line from Tunis to Paris (Dialer ==>4 E1==>vmux 2100 TDMOIP ==> Lease Line ==> vmux 2100 in Paris ==>PSTN 4E1)

I ll dialing with 2 lines-per-agent or 3 some times

How do you think about this hardware
2 * Dialers : SuperMicro (SYS-6014VT2-MID ) with 1 Intel Xeon 3.6 GHz + 2 *250 SATA 2 GB + SANGOMA A102X
1 Database SuperMicro (SYS-6014VT2-MID ) with 2 Intel Xeon 3.6 GHz + 2 *250 SATA 4 GB
Pentium dual core for your httpd

VICIDIAL
Record: Always recording

PC Agent
PIV or Celeron 2.8 512 RAM + SIP or IAX softphones
witch kind of headset you advice me ?

ALL Servers + PC Agents will be on the same LAN Catalyst 2960 48 (QOS

Many Thanks

The hardware should be able to handle it, but if you are recording all calls I would recommend SCSI drives or WD Raptor SATA drives, because cheaper SATA drives will fail within months of recording all calls.

Thanks Matt.
Can you advise me about the manageable switch and soft phone ?
Have you an idea about the vmux 2100 ?
i need to decrease the bandwith of the lease line between Dialer an PSTN
have you n idea about other kind of solution such us Dialer==>G729.1==>LLI==>Mediant 2000 or other gatway ==>PSTN

Many many Thanks