Real Time calls today 0
Posted: Wed Sep 07, 2016 8:37 amHi!
I've got a new problem with this real time report showing 0 call stats for calls today, dropped/answered, dropped percentage.
I checked the data in the table vicidial_campaign_stats and calls_today is indeed all 0's even though there are many calls today.
From past forum posts, this could be incorrect keepalives configured, which is not my case and the database tables are healthy.
I will run a full database repair during maintenance window but I don't see any tables crashed.
Apparently this started after I introduced new servers into the stack but I doubt that has anything to do with it.
Any ideas as to what could be causing these 0 stats?
Vin.
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VERSION: 2.12-552a BUILD: 160429-0835 from 6.0.4 ISO with update
I've got a new problem with this real time report showing 0 call stats for calls today, dropped/answered, dropped percentage.
I checked the data in the table vicidial_campaign_stats and calls_today is indeed all 0's even though there are many calls today.
From past forum posts, this could be incorrect keepalives configured, which is not my case and the database tables are healthy.
I will run a full database repair during maintenance window but I don't see any tables crashed.
Apparently this started after I introduced new servers into the stack but I doubt that has anything to do with it.
Any ideas as to what could be causing these 0 stats?
Vin.
--
VERSION: 2.12-552a BUILD: 160429-0835 from 6.0.4 ISO with update