vicidial.org

Hi
I am going through the manager's manual and see the need to edit the dial plan. Although I understand the concept not sure how to physically get to the extension.conf file to made the changes. Could someone help?
Thank you
Keninthehouse

Hello,

IMHO http://www.asteriskdocs.org/ is a good place to start.

Regards,
Gene

Thanks for the link
It seems I am still having the same problem, Although I understand the concept of the dialplan. I am having trouble understanding how open the extension.conf file I have Vicibox installed.
Could you help me with step by step instruction on what I should do after I log into Vicidial?
thanks
keninthehouse

Extensions.conf file resides in the /etc/asterisk directory of the Asterisk server. You have to login there and use text editor to change it. For example:

Code: Select all

#ssh <server ip address> -l root
...
# nano /etc/asterisk/extensions.conf


Hopefully, this will help.

Regards,
Gene

Thanks for the reply I am kind of embarrassed to continually ask for help with the extension.conf file.

After I login "root" "password' I am at "web1' the name of the server.
What do I type in to get to the extension.conf file in my asterisk directory? I am using opensuse.
Thanks
keninthehouse

Ok.

If you have 'all in one' default installation, i.e. Asterisk, database and web servers reside on the same machine, then you just type

"nano /etc/asterisk/extensions.conf"

to open extensions.conf for editing.

If you have clustered installation, i.e. Asterisk, database and web servers reside on different machines, then you have to login to Asterisk server first.

Alternative way is to issue 'mc' command and navigate to /etc/asterisk directory, select extensions.conf file and press <F4> to edit it.

Regards,
Gene