vicidial.org

Hi I'm trying to build a custom web panel to display the dropped calls count and caller phone number, so my agents can see that information in real time. I was checking the vicidial table structure and I think that that informtion can be extracted from vicidial_closer_log table and the status for dropped calls are :

TIMEOT | Inbound Queue Timeout
AFTHRS | Inbound After Hours
DROP | Agent Not Available
NANQUE | Inbound No Agent No

I would like to know If I'm right or something else I'm missing, thanks in advance.

Just wondering if you've any thoughts, suggestions or feedback..?