vicidial.org

on vicidial , whenever im trying to make a call it instally hangsup and says

DIAL ALERT:

Call Rejected: BUSY
Cause: 17 - User busy.
SIP: 486 - Busy Here

this is a new install

Post the the carrier configuration and Asterisk CLI when making a call

[Nov 12 19:49:13] Connected to Asterisk 11.20.0-vici currently running on vicibox7 (pid = 2150)
[vitel]
type=friend
dtmfmode=auto
host=inbound4.vitelity.net
context=trunkinbound
username=username
secret=secret
disallow=all
allow=ulaw
allow=alaw
insecure=port,invite
canreinvite=no
qualify=yes

[vitelout]
type=friend
dtmfmode=auto
host=outbound.vitelity.net
context=default
username=username
secret=secret
disallow=all
allow=ulaw
allow=alaw
insecure=port,invite
canreinvite=no
qualify=yes

[Nov 12 19:52:11] -- Executing [8600051@default:1] MeetMe("Local/8600051@default-00000005;2", "8600051,F") in new stack
[Nov 12 19:52:11] > Channel Local/8600051@default-00000005;1 was answered
[Nov 12 19:52:11] -- Executing [116512743414@default:1] AGI("Local/8600051@default-00000005;1", "agi://127.0.0.1:4577/call_log") in new stack
[Nov 12 19:52:11] -- AGI Script Executing Application: (EXEC) Options: (Set(_CAMPCUST=CMPAIGN1))
[Nov 12 19:52:11] -- <Local/8600051@default-00000005;1>AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Nov 12 19:52:11] -- Executing [116512743414@default:2] Dial("Local/8600051@default-00000005;1", "SIP/vitelout/116512743414,,To") in new stack
[Nov 12 19:52:11] == Using SIP RTP CoS mark 5
[Nov 12 19:52:11] -- Called SIP/vitelout/116512743414
[Nov 12 19:52:11] == Manager 'sendcron' logged on from 127.0.0.1
[Nov 12 19:52:11] -- Executing [58600051@default:1] MeetMe("Local/58600051@default-00000006;2", "8600051,Fmq") in new stack
[Nov 12 19:52:11] > Channel Local/58600051@default-00000006;1 was answered
[Nov 12 19:52:11] -- Executing [8309@default:1] Answer("Local/58600051@default-00000006;1", "") in new stack
[Nov 12 19:52:11] -- Executing [8309@default:2] Monitor("Local/58600051@default-00000006;1", "wav,20161112-195210_6512743414") in new stack
[Nov 12 19:52:11] -- Executing [8309@default:3] Wait("Local/58600051@default-00000006;1", "3600") in new stack
[Nov 12 19:52:12] -- Got SIP response 486 "Busy Here" back from 64.2.142.188:5060
[Nov 12 19:52:12] -- SIP/vitelout-00000006 is busy
[Nov 12 19:52:12] == Everyone is busy/congested at this time (1:1/0/0)
[Nov 12 19:52:12] -- Executing [116512743414@default:3] Hangup("Local/8600051@default-00000005;1", "") in new stack
[Nov 12 19:52:12] == Spawn extension (default, 116512743414, 3) exited non-zero on 'Local/8600051@default-00000005;1'
[Nov 12 19:52:12] -- Executing [h@default:1] AGI("Local/8600051@default-00000005;1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----17-----BUSY----------") in new stack
[Nov 12 19:52:12] == Manager 'sendcron' logged off from 127.0.0.1
[Nov 12 19:52:12] -- <Local/8600051@default-00000005;1>AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Nov 12 19:52:12] == Spawn extension (default, 8600051, 1) exited non-zero on 'Local/8600051@default-00000005;2'
[Nov 12 19:52:12] -- Executing [h@default:1] AGI("Local/8600051@default-00000005;2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[Nov 12 19:52:12] -- <Local/8600051@default-00000005;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Nov 12 19:52:12] == Manager 'sendcron' logged off from 127.0.0.1
[Nov 12 19:52:24] == Manager 'sendcron' logged on from 127.0.0.1
[Nov 12 19:52:24] NOTICE[5678]: manager.c:3405 action_hangup: Request to hangup non-existent channel: BUSY
[Nov 12 19:52:24] == Manager 'sendcron' logged on from 127.0.0.1
[Nov 12 19:52:24] -- Manager 'sendcron' from 127.0.0.1, hanging up channel: Local/58600051@default-00000006;2
[Nov 12 19:52:24] == Spawn extension (default, 58600051, 1) exited non-zero on 'Local/58600051@default-00000006;2'
[Nov 12 19:52:24] -- Executing [h@default:1] AGI("Local/58600051@default-00000006;2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[Nov 12 19:52:24] -- <Local/58600051@default-00000006;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Nov 12 19:52:24] == Spawn extension (default, 8309, 3) exited non-zero on 'Local/58600051@default-00000006;1'
[Nov 12 19:52:24] -- Executing [h@default:1] AGI("Local/58600051@default-00000006;1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[Nov 12 19:52:24] -- <Local/58600051@default-00000006;1>AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
[Nov 12 19:52:25] == Manager 'sendcron' logged off from 127.0.0.1
[Nov 12 19:52:25] == Manager 'sendcron' logged off from 127.0.0.1

[Nov 12 19:52:12] -- Got SIP response 486 "Busy Here" back from 64.2.142.188:5060

486 Busy Here

The callee's end system was contacted successfully, but the callee is
currently not willing or able to take additional calls at this end
system.

also notice you are dialing this number [Nov 12 19:52:11] -- Called SIP/vitelout/116512743414 So I think you have added an unnecessary prefix (1) in case you are dialing to the USA, and one last recomendation some of you Asterisk sip peer options are deprecated