Auto dial, Not dialing Constantley

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Auto dial, Not dialing Constantley

Postby libertyfone » Tue Nov 22, 2016 2:48 am

Hi,
i'm trying to run a political broadcast compaign to play A short 20 sec message

with 20 channels remote agent

when i start dial , it sart to dial up to 20 calls, then gradually reduced to 0,

again start to dial fro 0 to 20 calls, agin reduced to 0

it is not dialing constantley 20 calls.

i want it to dial always 15 to 20 calls, must not swing 0 to 20
i hve sufficient sip trunk
please guide me to configure to achive 15 to 20 constant call

THANKS IN ADVANCE

dial method :RATIO
auto dial level :1
minimum hopper level :1000
dial time out :15 secs



Vici dial VERSION: 2.9-441a
BUILD: 140612-1628
Asterisk: 1.8.23.0

Installed from the scratch using goautodial

No any other hardware or sofware installed

server

Memory:8 GB DDR3 RAM
Storage:2×500 GB SATA
processor: Intel Xeon X3440
Core: 4×2.53GHz
-----------------------------------

compaign detail view

Campaign ID: 34879311

Active: y
Admin User Group: all
Park Music-on-Hold:
Web Form: myip
Web Form Two:
Web Form Target: vdcwebform
Allow Closers: Y
Allow Inbound and Blended: A
Dial Status 1: N - No Answer
Dial Status 2: NA - No Answer AutoDial
Dial Status 3: A - Answering Machine
Dial Status 4: AA - Answering Machine Auto
Dial Status 5: DROP - Agent Not Available
Dial Status 6: B - Busy
Dial Status 7: NEW - New Lead
List Order: random
List Order Randomize:Y
List Order Secondary: lead ascend
List Mix: disabled
Lead Filter: none
Drop Lockout Time: 0
Call Count Limit:0
Call Count Target:0
Minimum Hopper Level:1000
Automatic Hopper Level:Y
Automatic Hopper Multiplier:1.4
Auto Trim Hopper:N
Hopper VLC Dup Check:N
Force Reset of Hopper:N
Dial Method:Ratio
Auto Dial Level:1
Auto Dial Level Threshold:diasbled
Available Only Tally:N
Available Only Tally Threshold:Disabled
Drop Percentage Limit:3%
Maximum Adapt Dial Level:1
Latest Server Time:
2100
Adapt Intensity Modifie:0 balanced
Dial Level Difference Target:0 blanced
Dial Level Difference Target Method:calls placed
Concurrent Transfers:5
Queue Priority:50
Multiple Campaign Drop Rate Group:disabled
Inbound Queue No Dial:disabled
Auto Alt-Number Dialing:none
Next Agent Call:random
Local Call Time:24hours
Dial Timeout:8
Dial Prefix: 6
Manual Dial Prefix:
Omit Phone Code:N
Campaign CallerID: 145XXXXX
Custom CallerID:
Routing Extension:8364
Campaign Rec exten: 8309
Campaign Recording: Never
Campaign Rec Filename:FULLDATE_CUSTPHONE_CAMPAIGN_AGENT
Recording Delay:0
Call Notes Per Call:Enabled
Hide Call Log Info:N
Agent Lead Search:enabled
Agent Lead Search Method:camplist_all
Script:
Get Call Launch:
Answering Machine Message: vm-goodbye
WaitForSilence Options:
AMD send to Action: N
CPD AMD Action:disabled
AMD Inbound Group: none
AMD Call Menu:none
Transfer-Conf DTMF 1:
Transfer-Conf Number 1:
Transfer-Conf DTMF 2:
Transfer-Conf Number 2:
Transfer-Conf Number 3:
Transfer-Conf Number 4:
Transfer-Conf Number 5:
Enable Transfer Presets:disabled
Hide Transfer Number to Dial:disabled
Quick Transfer Button:N
Custom 3-Way Button Transfer:disabled
PrePopulate Transfer Preset:N
Park Call IVR:disabled
Park Call IVR AGI:
Timer Action:none
Timer Action Message:
Timer Action Seconds:1
Timer Action Destination:
Manual Alt Num Dialing:
Timer Alt Seconds: 0
-----------------------------
compaign survey setting

Survey First Audio File: US_pol_survey_hello
Survey DTMF Digits: 1238
Survey Not Interested Digit: 8
Survey Wait Seconds:5
Survey Opt-in Audio File:
Survey Not Interested Audio File: US_thanks_no_contact
Survey Method: agent_xfer
Survey No-Response Action:optin
Survey Not Interested Status:NI
Survey Third Digit:
Survey Third Audio File: US_thanks_no_contact
Survey Third Status: NI
Survey Third Extension: 8300
Survey Fourth Digit:
Survey Fourth Audio File: US_thanks_no_contact
Survey Fourth Status: NI
Survey Fourth Extension: 8300
Survey Response Digit Map: 1-DEMOCRAT|2-REPUBLICAN|3-INDEPENDANT|8-OPTOUT|X-NO RESPONSE|
Survey Survey Xfer Extension: 8300
Survey Campaign Recording Directory: /home/survey
Voicemail:
Survey Call Menu:
Survey Recording:N

-------------------------------------------------


carrier setting


register => user:password@sipusa.switch2voip.us:5060/user

[s2voip]
disallow=all
allow=g729
type=friend
dtmfmode=rfc2833
context=trunkinbound
qualify=yes
insecure=very
nat=yes
host=192.xx.xxx
username=user
secret=password



exten => _6X.,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _6X.,2,Dial(SIP/011919415${EXTEN:3}@s2voip,8,tTo)
exten => _6X.,3,Hangup
libertyfone
 
Posts: 1
Joined: Tue Nov 22, 2016 2:44 am

Re: Auto dial, Not dialing Constantley

Postby mflorell » Tue Nov 22, 2016 8:09 am

If you are doing a broadcast campaign, I would suggest using SURVEY settings, including 8366 as the routing extension.
mflorell
Site Admin
 
Posts: 18386
Joined: Wed Jun 07, 2006 2:45 pm
Location: Florida


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