Page 1 of 1
Miss Call Configuration
Posted:
Fri Dec 09, 2016 11:00 am
by dragos.caliman
Hello ,
I try to make a miss call campain and it doest't work because call are not closing after 1 ring ,
Is any option to sent a hangup time or something like that?
Re: Miss Call Configuration
Posted:
Mon Dec 12, 2016 6:45 am
by kumar2arbind
As per my knowledge, their is not any direct option for misscall campaign in admin interface.you need to work on dialplan in extension.conf.
Re: Miss Call Configuration
Posted:
Mon Dec 12, 2016 9:12 am
by ambiorixg12
You dont have an option to specify the number of rings on a call, instead you can use the campaing
Dial Timeout -If defined, calls that would normally hang up after the timeout defined in extensions.conf would instead timeout at this amount of seconds if it is less than the extensions.conf timeout.
Or you could use the timeout option of the dial command
Re: Miss Call Configuration
Posted:
Mon Dec 12, 2016 11:59 am
by dragos.caliman
Can you tell me please how can i do that ?
Re: Miss Call Configuration
Posted:
Tue Dec 13, 2016 12:18 am
by kumar2arbind
you may try Dial Timeout, go to admin account, select the outbond campaign, select detail view, go to Dial Timeout:10 sec.
check weather the call is disconnect after two ring or not. increase or decrease the dial timeout according to your test.
and please tell us if it work.
Re: Miss Call Configuration
Posted:
Tue Dec 13, 2016 9:03 am
by dragos.caliman
and is any option to close call instanly if is answering ?
Re: Miss Call Configuration
Posted:
Wed Dec 14, 2016 12:33 am
by ambiorixg12
I dont know if on vicidial settings you have such option maybe changing the routing extensions on the campaing setting, anyway on the asterisk side you can use Set(TIMEOUT(absolute)=1)