All installation and configuration problems and questions
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by TwistedFister » Mon Dec 12, 2016 8:13 pm
Vicibox 7.0.2 from .iso | Vicidial 2.12-557a Build 160517-1927 | Asterisk 11.21.2-vici | CLuster setup: 1 web 1 DB 6 telephony | No Digium/Sangoma Hardware | No Extra Software After Installation
and
Vicibox 7.0.3 from .iso | Vicidial 2.14-579a Build 161128-1746 | Asterisk 11.22.0-vici | CLuster setup: 1 web 1 DB 5 telephony | No Digium/Sangoma Hardware | No Extra Software After Installation
is there any way to setup outbound autodial or predictive campaigns to use a DID with the matching area code of the number being dialed? example: customer DID is 928xxxxxxx and we want to call them using a DID with 928 area code and we call all of USA and canada daily. Not looking for a "free" solution either.. any guidance or ideas greatly appreciated!
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TwistedFister
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by mflorell » Mon Dec 12, 2016 8:29 pm
That's what the Campaign AC-CID feature is for. It's been a part of VICIdial for years.
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mflorell
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by TwistedFister » Fri Dec 16, 2016 1:06 pm
thank you Matt .. it was right in front of my face the whole time and very easy to implement. Thanks again. Do you do any paid support? Or reccomend anyone? We are looking to find someone for future endeavors.
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TwistedFister
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