Press 1 Type Survey Campaign Goautoidal 2.1
Posted: Thu Jan 05, 2017 4:45 am
Hi
I have setup a Survey Campaign on Goautodial 2.1 everything is working fine but.
now i want multiple customers to get the IVR message at a time ...
right now only one customer is getting the IVR at a time and rest all calls are just shown as dialing on the Campaign report ,
what should i do to deliver the Ivr message to multiple customers at a time ?
I have even set the Dial ratio to max ...
I have setup a Survey Campaign on Goautodial 2.1 everything is working fine but.
now i want multiple customers to get the IVR message at a time ...
right now only one customer is getting the IVR at a time and rest all calls are just shown as dialing on the Campaign report ,
what should i do to deliver the Ivr message to multiple customers at a time ?
I have even set the Dial ratio to max ...