Vicibox 7 Fresh Install Cant Send to Ingroup
Posted: Thu Jan 19, 2017 5:19 pm
ASTERISK 11.22.0-vici
VERSION: 2.14-585a
BUILD: 170114-1356
© 2017 ViciDial Group
I have a fresh install of Vicibox 7. I am attempting to route a DID to ingroup and the call will disconnect as soon as it transfers to ingroup. I can send the DID to entensions and call menus with no issues. If I try to send the call to an ingroup it will just disconnect with no error on the asterisk console. Even when I transfer from CallMenu to Ingroup. Any ideas what i am missing or I should look for?
Additionally, When looking at the DID page towards the button the section "INGROUPS ASSIGNED TO THIS DID" is blank.
Here is my AGIOUT
2017-01-19 15:16:52|agi-DID_route.agi||INSERT INTO vicidial_did_log SET uniqueid='1484864212.10423',channel='SIP/intele2-000009fb',server_ip='173.164.56.36',caller_id_number='7203358887',caller_id_name='',extension='7205240250',call_date='2017-01-19 15:16:52',did_id='51',did_route='IN_GROUP';|
2017-01-19 15:16:52|agi-DID_route.agi|-- DID LOG : |1|INSERT INTO vicidial_did_log SET uniqueid='1484864212.10423',channel='SIP/intele2-000009fb',server_ip='173.164.56.36',caller_id_number='7203358887',caller_id_name='',extension='7205240250',call_date='2017-01-19 15:16:52',did_id='51',did_route='IN_GROUP';|
2017-01-19 15:16:52|agi-DID_route.agi|-- CALL LOG : |1|INSERT INTO call_log SET uniqueid='1484864212.10423', channel='SIP/intele2-000009fb', channel_group='DID_INBOUND', server_ip='173.164.56.36', type='SIP', extension='7205240250', number_dialed='7205240250', caller_code='7203358887', start_time='2017-01-19 15:16:52', start_epoch='1484864212';|
2017-01-19 15:16:52|agi-DID_route.agi|exiting the DID app, transferring call to 99909*51***DID @ default
2017-01-19 15:16:52|15:16:52|agi-VDAD_ALL_inbound.agi| -- accountcode =
2017-01-19 15:16:52|15:16:52|agi-VDAD_ALL_inbound.agi| -- callerid = 7203358887
2017-01-19 15:16:52|15:16:52|agi-VDAD_ALL_inbound.agi| -- calleridname = unknown
2017-01-19 15:16:52|15:16:52|agi-VDAD_ALL_inbound.agi| -- callingani2 = 0
2017-01-19 15:16:52|15:16:52|agi-VDAD_ALL_inbound.agi| -- callingpres = 0
2017-01-19 15:16:52|15:16:52|agi-VDAD_ALL_inbound.agi| -- callingtns = 0
2017-01-19 15:16:52|15:16:52|agi-VDAD_ALL_inbound.agi| -- callington = 0
2017-01-19 15:16:52|15:16:52|agi-VDAD_ALL_inbound.agi| -- channel = SIP/intele2-000009fb
2017-01-19 15:16:52|15:16:52|agi-VDAD_ALL_inbound.agi| -- context = default
2017-01-19 15:16:52|15:16:52|agi-VDAD_ALL_inbound.agi| -- dnid = 7205240250
2017-01-19 15:16:52|15:16:52|agi-VDAD_ALL_inbound.agi| -- enhanced = 0.0
2017-01-19 15:16:52|15:16:52|agi-VDAD_ALL_inbound.agi| -- extension = 99909*51***DID
2017-01-19 15:16:52|15:16:52|agi-VDAD_ALL_inbound.agi| -- language = en
2017-01-19 15:16:52|15:16:52|agi-VDAD_ALL_inbound.agi| -- priority = 2
2017-01-19 15:16:52|15:16:52|agi-VDAD_ALL_inbound.agi| -- rdnis = unknown
2017-01-19 15:16:52|15:16:52|agi-VDAD_ALL_inbound.agi| -- request = agi-VDAD_ALL_inbound.agi
2017-01-19 15:16:52|15:16:52|agi-VDAD_ALL_inbound.agi| -- threadid = 139643509548800
2017-01-19 15:16:52|15:16:52|agi-VDAD_ALL_inbound.agi| -- type = SIP
2017-01-19 15:16:52|15:16:52|agi-VDAD_ALL_inbound.agi| -- uniqueid = 1484864212.10423
2017-01-19 15:16:52|15:16:52|agi-VDAD_ALL_inbound.agi| -- version = 11.22.0-vici
2017-01-19 15:16:52|15:16:52|agi-VDAD_ALL_inbound.agi|AGI Variables: |1484864212.10423|SIP/intele2-000009fb|99909*51***DID|SIP|7203358887|
2017-01-19 15:16:52|15:16:52|agi-VDAD_ALL_inbound.agi|+++++ INBOUND CALL VDCL STARTED : |COMPANY|7203358887-7205240250|2017-01-19 15:16:52
VERSION: 2.14-585a
BUILD: 170114-1356
© 2017 ViciDial Group
I have a fresh install of Vicibox 7. I am attempting to route a DID to ingroup and the call will disconnect as soon as it transfers to ingroup. I can send the DID to entensions and call menus with no issues. If I try to send the call to an ingroup it will just disconnect with no error on the asterisk console. Even when I transfer from CallMenu to Ingroup. Any ideas what i am missing or I should look for?
Additionally, When looking at the DID page towards the button the section "INGROUPS ASSIGNED TO THIS DID" is blank.
Here is my AGIOUT
2017-01-19 15:16:52|agi-DID_route.agi||INSERT INTO vicidial_did_log SET uniqueid='1484864212.10423',channel='SIP/intele2-000009fb',server_ip='173.164.56.36',caller_id_number='7203358887',caller_id_name='',extension='7205240250',call_date='2017-01-19 15:16:52',did_id='51',did_route='IN_GROUP';|
2017-01-19 15:16:52|agi-DID_route.agi|-- DID LOG : |1|INSERT INTO vicidial_did_log SET uniqueid='1484864212.10423',channel='SIP/intele2-000009fb',server_ip='173.164.56.36',caller_id_number='7203358887',caller_id_name='',extension='7205240250',call_date='2017-01-19 15:16:52',did_id='51',did_route='IN_GROUP';|
2017-01-19 15:16:52|agi-DID_route.agi|-- CALL LOG : |1|INSERT INTO call_log SET uniqueid='1484864212.10423', channel='SIP/intele2-000009fb', channel_group='DID_INBOUND', server_ip='173.164.56.36', type='SIP', extension='7205240250', number_dialed='7205240250', caller_code='7203358887', start_time='2017-01-19 15:16:52', start_epoch='1484864212';|
2017-01-19 15:16:52|agi-DID_route.agi|exiting the DID app, transferring call to 99909*51***DID @ default
2017-01-19 15:16:52|15:16:52|agi-VDAD_ALL_inbound.agi| -- accountcode =
2017-01-19 15:16:52|15:16:52|agi-VDAD_ALL_inbound.agi| -- callerid = 7203358887
2017-01-19 15:16:52|15:16:52|agi-VDAD_ALL_inbound.agi| -- calleridname = unknown
2017-01-19 15:16:52|15:16:52|agi-VDAD_ALL_inbound.agi| -- callingani2 = 0
2017-01-19 15:16:52|15:16:52|agi-VDAD_ALL_inbound.agi| -- callingpres = 0
2017-01-19 15:16:52|15:16:52|agi-VDAD_ALL_inbound.agi| -- callingtns = 0
2017-01-19 15:16:52|15:16:52|agi-VDAD_ALL_inbound.agi| -- callington = 0
2017-01-19 15:16:52|15:16:52|agi-VDAD_ALL_inbound.agi| -- channel = SIP/intele2-000009fb
2017-01-19 15:16:52|15:16:52|agi-VDAD_ALL_inbound.agi| -- context = default
2017-01-19 15:16:52|15:16:52|agi-VDAD_ALL_inbound.agi| -- dnid = 7205240250
2017-01-19 15:16:52|15:16:52|agi-VDAD_ALL_inbound.agi| -- enhanced = 0.0
2017-01-19 15:16:52|15:16:52|agi-VDAD_ALL_inbound.agi| -- extension = 99909*51***DID
2017-01-19 15:16:52|15:16:52|agi-VDAD_ALL_inbound.agi| -- language = en
2017-01-19 15:16:52|15:16:52|agi-VDAD_ALL_inbound.agi| -- priority = 2
2017-01-19 15:16:52|15:16:52|agi-VDAD_ALL_inbound.agi| -- rdnis = unknown
2017-01-19 15:16:52|15:16:52|agi-VDAD_ALL_inbound.agi| -- request = agi-VDAD_ALL_inbound.agi
2017-01-19 15:16:52|15:16:52|agi-VDAD_ALL_inbound.agi| -- threadid = 139643509548800
2017-01-19 15:16:52|15:16:52|agi-VDAD_ALL_inbound.agi| -- type = SIP
2017-01-19 15:16:52|15:16:52|agi-VDAD_ALL_inbound.agi| -- uniqueid = 1484864212.10423
2017-01-19 15:16:52|15:16:52|agi-VDAD_ALL_inbound.agi| -- version = 11.22.0-vici
2017-01-19 15:16:52|15:16:52|agi-VDAD_ALL_inbound.agi|AGI Variables: |1484864212.10423|SIP/intele2-000009fb|99909*51***DID|SIP|7203358887|
2017-01-19 15:16:52|15:16:52|agi-VDAD_ALL_inbound.agi|+++++ INBOUND CALL VDCL STARTED : |COMPANY|7203358887-7205240250|2017-01-19 15:16:52