vicidial.org

Fresh Install Vicibox Express
VERSION: 2.14-583a
BUILD: 161226-2224

I have a DID routing to a call menu with Menu time check set to 1 and call time set to the default 9am to 5pm calling time unmodified straight from the install.

The call menu has press 1, 2, and 3 options that drop into other call menus that route to in-groups. sales, customer service, etc..

In the TIMECHECK Call menu option is set to VMAIL_NO_INST set to a valid VM extension.

However when I dial the extension the agi-VDAD_inbound_calltime_check.agi is returning 0 and proceeds to play the main greeting rather than routing to the VMAIL_NO_INST directive.

CLI:
[Jan 20 00:39:50] -- Launched AGI Script /usr/share/asterisk/agi-bin/agi-VDAD_inbound_calltime_check.agi
[Jan 20 00:39:50] -- <SIP/vitel-inbound2-00000055> Playing 'sip-silence.gsm' (escape_digits=) (sample_offset 0) (language 'en')
[Jan 20 00:39:50] -- <SIP/vitel-inbound2-00000055> Playing 'sip-silence.gsm' (escape_digits=) (sample_offset 0) (language 'en')
[Jan 20 00:39:50] -- <SIP/vitel-inbound2-00000055>AGI Script completed, returning 0
[Jan 20 00:39:50] -- Executing [s@Main:3] Set("SIP/vitel-inbound2-00000055", "INVCOUNT=0") in new stack
[Jan 20 00:39:50] -- Executing [s@Main:4] BackGround("SIP/vitel-inbound2-00000055", "MainGreeting") in new stack
[Jan 20 00:39:50] -- <SIP/vitel-inbound2-00000055> Playing 'MainGreeting.slin' (language 'en')

Thanks in advance for any advice on resolving the issue.

For voicemail, the "instructions" are separate from the "greeting". If you want nothing at all to play, you have to go to the voicemail box you are sending the call to in Admin and set the custom greeting to something like "sip-silence".

Thanks Matt... Got it figured out.