vicidial.org

Hello from Greece.I have installed vicibox 7.03 recently and i used carrier setup and dial plan from Goautodial 3.3 in the new installation and is working.I need to make some changes to the dial plan so it can call 10 digit numbers without any dial code or country code.Currently i have:

registration string:register => XXXXXX:PASS@sip2.omnivoice.eu:5060/XXXXXX

Account entry: [AgentsTrunk]
type=friend
dtmfmode=rfc2833
context=trunkinbound
qualify=yes
nat=yes
insecure=invite,port
autodomain=ye
host=sip2.omnivoice.eu
username=XXXXXX
secret=PASS

dial plan entry: exten => _930.,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _930.,2,Dial(SIP/${EXTEN:3}@AgentsTrunk,27,tTo)
exten => _930.,3,Hangup

I have used this dial plan entry instead: exten => _9XXXXXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _9XXXXXXXXXX,2,Dial(SIP/${EXTEN:1}@AgentsTrunk,,tTo)
exten => _9XXXXXXXXXX,3,Hangup

The problem was that it would ring but the calls wouldn't pass to the agents.In the campaign details i didn't change the dial prefix 9.Should i changed it to X or the dial plan is wrong?Also i need to know if what applies to Goautodial 3.3 can be used in vicibox 7.03 because of the different Asterisk versions(1.8 vs 11).I tried this change to Goautodial and not in vici 7.03.

You wrote:

I need to make some changes to the dial plan so it can call 10 digit numbers without any dial code or country code.

1) You need to change your campaign setting 'Dial Prefix:' to 'X' (without quotes).
2) What you have in your dialplan depends on number format you are using. To have ten arbitrary digits use just ten X wildcards pattern in your extension.

Regards,
Gene