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Calls received in inbound below 20 seconds call

PostPosted: Wed Jan 25, 2017 3:54 am
by Doug2017
How to find the reports in inbound below 20 seconds call?

I want to export list daily or monthly reports, all the calls received that are lower that 20 seconds. pls help thank you :D

Re: Calls received in inbound below 20 seconds call

PostPosted: Wed Jan 25, 2017 6:50 am
by mflorell
Just use the Export Calls Report and sort the resulting export file by the length_in_sec column.

Re: Calls received in inbound below 20 seconds call

PostPosted: Fri Jan 27, 2017 2:10 am
by Doug2017
Done but it says "There are no outbound calls during this time period for these parameters " , I want a list of the total below 20secs inbound calls every month