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Vicidial lead load Good but empty vicidial_list

PostPosted: Fri Jan 27, 2017 6:27 am
by ajitekno
Hi,

One of my client upgraded his vicidial and restored database from old dialer. everything looks good but when we load leads it shows good leads 1406 bad lead 0. but when i check that list its showing 0 leads and vicidial_list is empty.

he don't have backup of that his old database neither he remmember what was previous version. current version where we are getting problem is

VERSION: 2.12-565a
BUILD: 160827-0917

Please suggest

Re: Vicidial lead load Good but empty vicidial_list

PostPosted: Fri Jan 27, 2017 6:13 pm
by williamconley
Thanks for including your Vicidial Version with build. Please also remember to post your installation method (Vicibox? Version of Installer?)

Next up: If you restored the DB, it likely does not match the Vicidial Version (DB Schema changes with every vicidial version ...). The method to upgrade the DB to match the Vicidial Version is in the UPGRADE document in the Vicidial installation folder /usr/src/astguiclient/trunk