vicidial.org

Posted: **Mon Jan 30, 2017 10:01 am**

Hi all,
In general, what can be the cause of overlapping of calls? When a my agent is on a live call, another call join.
Look at the load average of my system, nothing seems to be high

Posted: **Mon Jan 30, 2017 10:10 am**

Usually that is caused by an overloaded system, using a virtual system, or network problems.

Posted: **Mon Jan 30, 2017 11:11 am**

Or agents have logged in with the same extension numbers.

Posted: **Tue Jan 31, 2017 9:38 am**

Vince-0 wrote:Or agents have logged in with the same extension numbers.

No, agents have logged right.

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overlapping of calls

overlapping of calls

Re: overlapping of calls

Re: overlapping of calls

Re: overlapping of calls