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100% Congestion Rate
Posted:
Thu Feb 09, 2017 6:09 pmby jrschow
I have a full room of callers and none of my leads are dialing. The congestion rate is at 100% and no calls are coming through. I have ample leads to dial and the area codes are all within the country. Furthermore, the campaign I am on has never given me problems until now.
Re: 100% Congestion Rate
Posted:
Fri Feb 10, 2017 1:30 pmby frequency
check in your carrier settings and if you have funds to make calls.
Re: 100% Congestion Rate
Posted:
Fri Feb 10, 2017 7:52 pmby gequiros
Please check:
Prefix used on campaign
Balance (as Frequency has stated)
Correct IP to Carrier ( This will be Channel Unnavailable i believe )
Carrier has your correct IP ( This will be Channel Unnavailable i believe )
ADMIN ---> CARRIER : Please check you enabled your carrier, as well all parameters there...
And last but no least, if you fix it, let everyone knows and share your findings
Re: 100% Congestion Rate
Posted:
Sat Feb 11, 2017 8:13 amby GDelkos
chech the number you are dialing i am sure you are dialing the wrong number