by khuff » Tue Feb 21, 2017 1:19 pm
Well ended up rolling my own solution. Using the Start Call URL, and php code to edit the asterisk database outside of vicidial. It ended up not being that database intensive to look up the lead straight from the list table on inbound call start, (This was the reason why we wanted to remove them from outbound. If they call in before we make the outbound call) and then update the status to a non-dialable status for the campaign, and then run another query to delete that lead_id from the hopper.
Vicibox 8.1 | ViciDial VERSION: 2.14-687a BUILD: 180908-1618 | Asterisk: 11.25.3-vici | Multi Server 12 x Dialers / 2 x Web / 1 x Master DB / 1 x Slave DB / 1 x Archive | No extra software or hardware after install