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Call counter

PostPosted: Fri Feb 24, 2017 10:03 am
by voice
Hello,

I can see how many times a customer has been called, but I can not see the status of each call. An example of the information I would like to get.
Number xxxxxxxxxx called 4 times
First called Busy
Second time called Busy
Third time called Drop
No interested fourth time

Can someone tell me if I can get this information? I'm using Vicidial 2.9

Re: Call counter

PostPosted: Sat Feb 25, 2017 5:23 am
by williamconley
1) Welcome to the Party! 8-)

2) As you are obviously new here, I have some suggestions to help us all help you:

When you post, please post your entire configuration including (but not limited to) your installation method (7.X.X?) and vicidial version with build (VERSION: 2.X-XXXx ... BUILD: #####-####).

This IS a requirement for posting along with reading the stickies (at the top of each forum) and the manager's manual (available on EFLO.net, both free and paid versions)

You should also post: Asterisk version, telephony hardware (model number is helpful here), cluster information if you have one, and whether any other software is installed in the box. If your installation method is "manual/from scratch" you must post your operating system with version (and the .iso version from which you installed your original operating system) plus a link to the installation instructions you used. If your installation is "Hosted" list the site name of the host.

If this is a "Cloud" or "Virtual" server, please note the technology involved along with the version of that techology (ie: VMware Server Version 2.0.2). If it is not, merely stating the Motherboard model # and CPU would be helpful.

Similar to This:

Vicibox X.X from .iso | Vicidial X.X.X-XXX Build XXXXXX-XXXX | Asterisk X.X.X | Single Server | No Digium/Sangoma Hardware | No Extra Software After Installation | Intel DG35EC | Core2Quad Q6600

3) Left Menu=>Lists
In the new submenu: Search For A Lead
Put the phone number in the "Phone" field and hit the submit button nearest the phone.
Choose your lead and look at the logged entries.