Call transfered to inbound group
Posted: Mon Apr 24, 2017 1:12 pmHi all,
In my campaign I've set "allow inbound and blended" = yes and "drop call seconds" = 1.
Also i've created a new inbound group in which i've set:
welcome message filename: message1
play welcome message: always
on hold prompt filename message1
on hold prompt interval: 2
on hold prompt seconds: 2
When i call my mobile phone and I answer, the system say the welcome message after 5-6 seconds. Is there any way to say the message automatically right after the customer answer?
In my campaign I've set "allow inbound and blended" = yes and "drop call seconds" = 1.
Also i've created a new inbound group in which i've set:
welcome message filename: message1
play welcome message: always
on hold prompt filename message1
on hold prompt interval: 2
on hold prompt seconds: 2
When i call my mobile phone and I answer, the system say the welcome message after 5-6 seconds. Is there any way to say the message automatically right after the customer answer?