Hi
My question is, in user settings why "Agent Alter Customer Data Override" and "Agent Alter Customer Phone Override" do not have "OFF" permission, let say I want to revoke any of these or both permissions from the agent for temporary basis? or to explain this more, I have five agents login in the campaign and all are using permission from the campaign but I want to revoke the permission to alter customer data for an agent. I cannot do that for now. Need an extra option "DISALBED" or "OFF" something like that. Please tell me if there is an other workaround?
Permission Issue
Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N
3 posts
• Page 1 of 1
Permission Issue
by viciboy » Fri Apr 28, 2017 2:06 am
- viciboy
- Posts: 8
- Joined: Mon Nov 04, 2013 8:26 am
Re: Permission Issue
by viciboy » Fri Apr 28, 2017 2:11 am
forgot to mention the versions 
VERSION: 2.12-560a
Asterisk Version: 11.22.0-vici
VERSION: 2.12-560a
Asterisk Version: 11.22.0-vici
- viciboy
- Posts: 8
- Joined: Mon Nov 04, 2013 8:26 am
Re: Permission Issue
by mflorell » Fri Apr 28, 2017 5:35 am
That's not currently a feature, They are only meant to be options to override if the campaign settings are enabled, not if the campaign settings for those are disabled. I'm sure it could be added, but none of our clients have requested that.
- mflorell
- Site Admin
- Posts: 18386
- Joined: Wed Jun 07, 2006 2:45 pm
- Location: Florida
3 posts
• Page 1 of 1
Who is online
Users browsing this forum: Google Adsense [Bot], Majestic-12 [Bot] and 78 guests