Permission Issue
Posted: Fri Apr 28, 2017 2:06 amHi
My question is, in user settings why "Agent Alter Customer Data Override" and "Agent Alter Customer Phone Override" do not have "OFF" permission, let say I want to revoke any of these or both permissions from the agent for temporary basis? or to explain this more, I have five agents login in the campaign and all are using permission from the campaign but I want to revoke the permission to alter customer data for an agent. I cannot do that for now. Need an extra option "DISALBED" or "OFF" something like that. Please tell me if there is an other workaround?
My question is, in user settings why "Agent Alter Customer Data Override" and "Agent Alter Customer Phone Override" do not have "OFF" permission, let say I want to revoke any of these or both permissions from the agent for temporary basis? or to explain this more, I have five agents login in the campaign and all are using permission from the campaign but I want to revoke the permission to alter customer data for an agent. I cannot do that for now. Need an extra option "DISALBED" or "OFF" something like that. Please tell me if there is an other workaround?
