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How to Chat Agent to Manager?

PostPosted: Fri May 05, 2017 12:53 pm
by cromerorey
Hi, the Chat option works fine when Manager tries to chat with agent, but How to configure vicidial's options for the agents chat with the Manager? It is possible?

Re: How to Chat Agent to Manager?

PostPosted: Fri May 05, 2017 2:00 pm
by mflorell
Currently there is no way for an Agent to initiate a chat session with a Manager.