Inbound Specific Disposition Codes
Posted: Mon May 08, 2017 10:05 am
Is there a way i can set up a specific Dispo set depending on what inbound number a call came in on?
I currently have 3 Outbound campaigns. We are going to be moving them into a more blended campaign. We would like to have specific dispos set up on the inbound calls and the standard dispo set on the outbound calls.
Is this possible?
I currently have 3 Outbound campaigns. We are going to be moving them into a more blended campaign. We would like to have specific dispos set up on the inbound calls and the standard dispo set on the outbound calls.
Is this possible?