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How to reinstall Vicidial
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Posted:
Sun May 21, 2017 7:30 pm
by wjohnson133
I have a problem where there are missing parts of vicidial. Can I reinstall it and still keep all configurations, basically the vicidial installation would replace all missing (read defective) fields that are missing but all data would be kept?
How do I re-install it if you feel that it would correct the problem (missing Lists in sidebar ad various missing fields in the agent screen) ?
Re: How to reinstall Vicidial
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Posted:
Sun May 21, 2017 7:31 pm
by mflorell
What parts of Vicidial are "missing" exactly?
Re: How to reinstall Vicidial
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Posted:
Mon May 22, 2017 9:18 am
by wjohnson133
Please see attached images for what is missing in administrator and agent:
https://prntscr.com/farfxzThe funny thing is that the Lists link works but it is not present in the Sidebar navigation
https://prntscr.com/farfxvThere are too many to mention here.
Re: How to reinstall Vicidial
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Posted:
Mon May 22, 2017 2:05 pm
by mflorell
Can't say I've ever seen screens that look like those before. Not really sure what would cause that, aside from making manual alterations to the code.
Re: How to reinstall Vicidial
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Posted:
Mon May 22, 2017 4:39 pm
by wjohnson133
mflorell wrote:Can't say I've ever seen screens that look like those before. Not really sure what would cause that, aside from making manual alterations to the code.
Is there a way to reinstall vicidial without losing my data...as a way to repair that?
Re: How to reinstall Vicidial
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Posted:
Mon May 22, 2017 4:44 pm
by mflorell
Just run the install.pl script again, it will overwrite the files without altering the database.