Page 1 of 1
Bulk User Copy Issue
Posted:
Tue Jun 20, 2017 2:44 pmby DefLeppard
I am unable to bulk add users on my Vicidial installation. The Source dropdown does not show any users although I have 10 agents in the system. Screenshot URL below. Please advise on how to fix this.
https://postimg.org/image/vg5ti5k9n/VERSION: 2.12-574a
BUILD: 161106-2058
SVN: 2613
Intel Xeon 5520, 24GB RAM, 240GB SSD
Re: Bulk User Copy Issue
Posted:
Tue Jun 20, 2017 10:29 pmby mflorell
Might be a User Group permission issue for that user. Also might be older code, would recommend an upgrade.
Try adding "?DB=1" to the end of your URL and see what SQL statement it's using to come up with the list.
Re: Bulk User Copy Issue
Posted:
Thu Jun 22, 2017 10:14 amby DefLeppard
Thanks for your response. This server was installed towards the end of February. Please review the version info in my previous post. In fact, I tried this on the latest version on a test server as well. No luck. Its not a user permission issue. The admin user I am using has all permissions enabled. Adding "?DB=1" to the end of the URL does not show me any SQL queries.
Re: Bulk User Copy Issue
Posted:
Thu Jun 22, 2017 3:29 pmby mflorell
Do you see any error messages in the apache error_log file?
Re: Bulk User Copy Issue
Posted:
Mon Jun 26, 2017 12:25 pmby DefLeppard
No errors.
Re: Bulk User Copy Issue
Posted:
Mon Jun 26, 2017 12:38 pmby DefLeppard
I found out what it was. The user group for the admin user did not have any groups selected under Allowed User Groups.