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You have been kicked from this conference

PostPosted: Wed Jun 28, 2017 12:11 pm
by Keyfin
So just had a weird thing happen. I was in a call, I suddenly got kicked from the conference, 'Customer has hung up' warning appeared. The realtime main report then show myself and another rep (still on the phone) in a 3-way call. This corrected itself when I logged out, and the 3-way call went away from the realtime screen. The other agent's call never got interrupted... can someone please explain what might have caused this?

Re: You have been kicked from this conference

PostPosted: Wed Jun 28, 2017 4:09 pm
by mflorell
If you are running build "170201-2215" as your handle suggests, I would strongly recommend an upgrade to a more recent svn/trunk version. There are several bugs in that range of svn revisions that were fixed in late March.

Re: You have been kicked from this conference

PostPosted: Thu Jun 29, 2017 10:35 am
by Keyfin
thanks mat... i did grab an svn update last week... VERSION: 2.14-585a
BUILD: 170114-1356

Re: You have been kicked from this conference

PostPosted: Thu Jun 29, 2017 10:36 am
by Keyfin
updated my signature

Re: You have been kicked from this conference

PostPosted: Thu Jun 29, 2017 9:38 pm
by Keyfin
haven't had any like that happen since date:time of first post. Maybe a neo-terrorist gremlin lauched out of soviet moonspace and jumbled my meet-me conference for 2-seconds while it read the entirety of Shakespere's Sonnets.

Re: You have been kicked from this conference

PostPosted: Thu Jun 29, 2017 11:33 pm
by mflorell
A perfectly viable explanation :)