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Retrieving the start time of a call, including ringing.

PostPosted: Wed Jun 28, 2017 2:03 pm
by suicehockey44
Good afternoon -

What field denotes the start time of the call, including ringing?

We're using VoipMonitor as a guide to reference call start times.
We're noticing the the call_date field from the vicidial_log table 3 to 23 seconds (this is from a small sample size, the deltas may be greater) ahead of what is showing in VoipMonitor.

I'll note that we're seeing much better alignment of call start times by referencing the vicidial_dial_log table.

Thanks,
Matt

ViciBox v.7.0.2-160325
VICIDIAL-VERSION: 2.12-550a BUILD: 160414-1013
Asterisk 11.22.0-vici
1 Database Server
MariaDB 10.1.6
2 Web Servers
7 Dial Servers
Amfeltec VoiceSync PCIE System Timer Installed in each Dial Server

Re: Retrieving the start time of a call, including ringing.

PostPosted: Wed Jun 28, 2017 4:10 pm
by mflorell
The vicidial_dial_log entries are inserted right before a call is sent to be dialed, so those would be best to use for the earliest possible start time for an outbound VICIdial call.