Assign list id as per agent wise

All installation and configuration problems and questions

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

Assign list id as per agent wise

Postby hiteshg » Fri Jun 30, 2017 7:57 am

SCRATCH INSTALL| Single Server | Sangoma PRI Card A101e (Single Port) | No Extra Software After Installation |Intel Xeon Quad Core | 16GiB RAM |
OS- CentOS 6.8
Vicidial Version installed : 2.12-564a
Asterisk : asterisk-1.8.23.0-vici.tar.gz
DAHDI : 2.9

We have a campaign with multiple list id assign. Now we wanted to assign list id as per agent wise. When ever a call is dialed from List ID 1 then that call should be landed on agent A and so on..

How can we assign list id as per agent wise and get campaign run in auto mode
hiteshg
 
Posts: 34
Joined: Sun Dec 09, 2012 10:52 am

Re: Assign list id as per agent wise

Postby mflorell » Fri Jun 30, 2017 8:30 pm

You can only do that in manual dial mode with the no-hopper dialing option.

Otherwise, you would have to set up a separate campaign for each agent to auto-dial though.
mflorell
Site Admin
 
Posts: 18386
Joined: Wed Jun 07, 2006 2:45 pm
Location: Florida


Return to Support

Who is online

Users browsing this forum: Bing [Bot] and 77 guests