vicidial.org

Hello every body, i have vicidial up and working, but i need the agent to change the lead information when a callback is programmed, because sometimes when you call someone, he tell you to callback for example tomorrow at 11am to a movil number.
So for that i need the agents to change that?

I am thinking to put a popup form, to do that.

They should change the information before they click the HANGUP CUSTOMER button. Other than doing that, yes you could program a script in the web form to do vicidial_list alterations of customer records.

Thans Matt.
I will make tests with, and post my results