vicidial.org

Vicidial Version: 2.14-615a
Asterix Version: 11.25.1-vici
Vicidial Build: 170516-0632
OS: openSUSE Leap 42.1 (x86_64)
Single Server Setup.

We currently run an oldschool call center with PRI's and Cisco UCCX. Intending to switch to Vicidial/SIP, and currently running a test environment.

I'm using Switch2Voip as a (likely) temporary carrier for some testing, but have been unable to get them to register with Asterix. My current connection details:

Register String:

register=>USERNAME:PASSWORD@sip.switch2voip.us/siptrunking

Account Entry:

[Switch2Voip]
username=USERNAME
type=peer
secret=PASSWORD
progressinband=never
port=5060
nat=auto
insecure=invite,port
ignoresdpversion=yes
host=sip.switch2voip.us
dtmfmode=rfc2833
context=from-trunk
canreinvite=no
qualify=no
allow=ulaw

DialPlan:

exten => _91.,1,Set(callerid(num)=+1XXXXXXXXXX)
exten => _91.,2,Set(callerid(ani)=Phone number)
exten => _91.,3,AGI(agi://127.0.0.1:4577/call_log)
exten => _91.,4,Dial(sip/${EXTEN:1}@Switch2Voip,55,o)
exten => _91,5,Hangup


This doesn't seem to work, as the Asterix CLI displays:

NOTICE[2194]: chan_sip.c:15318 sip_reg_timeout: -- Registration for 'USERNAME@sip.switch2voip.us' timed out, trying again (Attempt #xx)

sip show peers lists it as 'Unmonitored' though seems to grab ip address and port ok.

Additionally, on connect, Asterix ouputs: ERROR[2194]: netsock2.c:271 ast_sockaddr_resulve: getaddrinfo("vicidial", "(null)", ...): Name or service not known
I'm not sure why this is thrown.

If noteworthy, I can ping the 'switch2voip.us' address from ViciDial Server successfully.

Suggestions? Not too familiar with this.

I usually suggest spending $5 and getting a Vitelity account. They have templates for Asterisk registration and configuration so it's easy to set up and test to make sure your system works, and so you have a backup carrier. Once you get an easy carrier like Vitelity working, you can try to get some of the more complex SIP carriers working on your system.