I have installed the latest version of vicibox v.7.0.4-170113
when I try login to the campaign the soft phone is ringing but I can't hear the default prompt that you're the only user in this conference please help me with this
VICIBOX not connecting with soft phones
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VICIBOX not connecting with soft phones
by Ebanezer » Thu Jul 27, 2017 3:40 pm
Last edited by Ebanezer on Fri Jul 28, 2017 9:17 am, edited 1 time in total.
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Re: VICIBOX not connecting with soft phones
by darkeye08 » Fri Jul 28, 2017 3:17 am
Hi,
If the prompt "You are the currently the only person in this conference" then you are Good to go.
If the prompt "You are the currently the only person in this conference" then you are Good to go.
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Re: VICIBOX not connecting with soft phones
by Ebanezer » Fri Jul 28, 2017 9:17 am
sorry typo error I can't hear that msg thats the problem please help me with it
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Re: VICIBOX not connecting with soft phones
by darkeye08 » Sun Jul 30, 2017 8:44 pm
You should check the logs if when logging in you will logs that the system is calling the SIP extension. Also you can check if the scripts are all running.
execute: screen -ls -- it should display 11 screens for a stand alone server.
execute: screen -ls -- it should display 11 screens for a stand alone server.
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Re: VICIBOX not connecting with soft phones
by c20xh2 » Sun Jul 30, 2017 10:59 pm
What does asterisk -vvvvr say when you try to login ?
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